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CAFM Onboarding Consultant

Cobalt Recruitment
Job LocationManchester
EducationNot Mentioned
Salary£50,000 - £60,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

CAFM Onboarding Consultant£50,000 - £60,000Remote Working - with monthly North West Head Office requiredCompany OverviewCobalt is once again delighted to be supporting a well-respected Facilities Management and Project Management Software provider. Due to the businesss ambitious growth plans over the course of the next 2 years, where they will be partnering with large-scaleretailers and government entities, they are looking for an ambitious and adaptable Product Onboarding Consultant to help the business achieve its lofty ambitions.Role Responsibilities

  • Plan, manage and communicate the progress of projects, achieving project milestones and maintaining momentum using the client standardised model for Customer Onboarding
  • Set and manage customer expectations regarding project scope and timeline, customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management, and organisational readiness
  • Conduct demonstration and consulting sessions (on the phone and in-person) and document with meeting minutes
  • Provide customers with follow-up consulting and general assistance in areas of expertise, utilising domain knowledge specialists when necessary
  • Be a "go-to" resource for specific functional areas for both internal and external users
  • Document improvement suggestions and contribute to a product roadmap repository
Role Requirements
  • Must have experience in delivering software implementation solutions across a real estate/ facilities management background
  • Quick learner with a passion for software technologies and the ability to understand
  • Ability to map processes and have worked in a large process mapping project
  • Must have excellent organisation, communication, and collaboration skills
  • Strong proficiency in Microsoft Office products
  • Have a strong understanding of organisational change management and working within a large change management project
If you are interested in this role and would like to hear more then please send a copy of your most up-to-date CV.Required skills
  • Facilities Management
  • CAFM
  • FM
  • implementation
  • IWMS

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