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Cabin Crew Coordinator - Fixed Term Contract

TUI
Job LocationManchester
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Working within the Customer Delivery directorate you will be an effective first point of contact for our Cabin Crew, Pilots and visitors. Youll work as part of the national Customer Delivery team supporting the needs of our frontline staff and undertakingadministrative duties to provide and ensure efficiency at base.As Cabin Crew Coordinator you will provide the appropriate support and assistance to all users of the crew room and act as a first point of contact.This opportunity is being offered on a Fixed Term Contract basis for approx. 6 months. The role requires shift work and so flexibility is required in this regard.Applications close 6 August 2023ABOUT THE JOB

  • Perform all day to day administration duties ensuring compliance with company, departmental and quality systems; such as banking, flight reports and Airport ID requirements
  • Responsibility for supporting the welfare of Cabin Crew by being their point of contact for all absence and ensuring that face to face return to work meetings are completed as per our absence policy
  • Ensure that all Cabin Crew data bases are completed and maintained accurately to ensure that you are able to provide exact and precise information for internal colleagues
  • Promoting Cabin Crew and Pilot engagement you’ll look after communications at a local level, sharing examples for reward and recognition to your line manager
  • Become an expert in using our systems to provide the required level of support and advice including all cabin crew and pilot technology
  • Monitor and order stationery for all users at base to ensure that our Cabin Crew and Pilots always have the tools they need to do their job and help to deliver efficiencies within the overall customer delivery budget
  • Flexibility to work variable shift patterns is required which will include weekends. Rota will be shared a minimum of 4 weeks in advance
ABOUT YOU
  • Excellent interpersonal & communication skills, both written & verbal
  • Excellent IT skills together with a natural aptitude to learn in-house systems is essential, you should be familiar with Microsoft Office software such as Excel, Word, PowerPoint and Outlook
  • A proven track record of working in an administrative customer service environment
  • A keen eye for detail to ensure data entry tasks and reporting to ensure that your work is accurate and trustworthy
  • Someone who demonstrates sound understanding of the vital importance of effective administrative work
  • Ability to demonstrate effective time management & organise your own work
  • The ability to liaise with multiple third parties & other key business areas
#LI-DD1ABOUT OUROFFER
  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Discretionary Bonus Scheme
  • Excellent rates with foreign exchange
  • Pension scheme andlife assurance.
We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Clickheretofind out more.We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNAIf you require any further information regarding this opportunity, please emailWe really value your interest in TUI and will be back in touch with you shortly after the application closing date.

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