Business Analyst

Job Description

Job title: Business AnalystContract length: 6 months (project planned to go for 20 months)Location: Manchester (in office 1-2 days per week)Pay rate: Circa £600 per dayOur client is a well know UK Bank providing high street and internet banking, current accounts, mortgages, savings accounts, credit cards and loans. They pride themselves on customer service and customer satisfaction levels and are always looking to put their customers at the heart of what they do with a strong ethical policy setting out the way they do business.JOB PURPOSE:To ensure that project implementation is guided by a shrewd and effective interpretation of regulations and how that translates into business need. Assess the implications of a given change, offer workable solutions and lead the engagement of a wide stakeholderpopulation. KEY ACCOUNTABILITIES:* Create BA work packages / deliverables across project multiple streams* Produce BA deliverables in line with BCM standards & best practice (including traceability)* Creation of a TOR (Terms of Reference = BA & Project Contract) - ensuring BA deliverables are documented and dates appropriate with project scale* Complete governance reviews of the overall project deliverables matched with the BA output to ensure processes / procedures are applied* Record, manage and escalation of risks as appropriate* Attendance and effective participation in relevant foras / committees* Build effective relationships with the Business / Project* The role holder will be given business analysis delivery responsibility for a medium to large project or several concurrent small projects and will be expected to make key design decisions in line with agreed design governance frameworks* The role holder will work in accordance with the agreed project lifecycle framework and will ensure decisions are made according to agreed principles.* The role holder will adhere to the agreed rules for decision making (e.g., specific limits for expenses will be set across the company).* Typically, the role holder will have responsibility for business analysis activity on a medium to large project or several concurrent small projects with:* Total project budget(s) up to £5m* Project team(s) circa 10FTE - role holder may be required to task manage up to 2 other Business Analysts* Low / Medium complexity* Typically, operational, or tactical changesTECHNICAL CAPABILITIES: * Degree or equivalent in an appropriate subject, plus a relevant business qualification or equivalent experience* A Business Analysis qualification is preferred* Proven experience of business analysis within financial services* Substantial understanding of the companys products and business strategy and the associated processes* Experience of leading business analyst teams of up to 2, and potentially larger cross functional teams, by way of matrix management* Good coaching skillsKNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED: * Evidence of process mapping ideally aligned with BPMN standards* Proven ability to demonstrate skills for: requirements gathering, customer journey mapping, solution design, workshop facilitation and managing risks* Experience of banking operations and processes* Knowledge of UK retail Banking &/or financial services* Strong member/customer focus and ability to promote this same focus and culture across the wider team* Strong focus on initiating and leading continuous improvement* The role holder will be required to build relationships and influence internal stakeholders at peer level and above, typically up to Function Leader level* Build and maintain relationships with key stakeholders to ensure full engagement in the business analysis and business requirements gathering process, resolving conflict where required.* Good working relationships are also required with other central functions

Keyskills :
Business analysissigmacustomer journey mapping