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Audio Typist

The Portfolio Group
Job LocationManchester
EducationNot Mentioned
Salary£20,000 - £21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Portfolio are proud to be exclusively representing our award-wining, professional services client in their search for an office based Audio Typist. This is a brand-new role which requires a driven, motivated, and enthusiastic team member who possesses akey attention to detail. The function of the role is to provide administrative support with regards to transcribing and editing of audio recordings.The requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken during official meetings that occur daily.Transcripts need to be completed within an internal SLA timeframe, and communication to the wider department is imperative, to ensure a smooth service. The review of audio recordings may even provide a successful candidate, a great insight into the widerbusiness and the basis of what they do. If applicable, this could be a great opportunity for someone to progress with the business, perhaps a recent graduate.Day to Day Responsibilities:

  • To cross reference an AI generated transcript with recordings taken from our Employment Law Consultants meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals,etc).
  • To work alongside a team of audio typists, to ensure that deadlines are met and that recordings are typed up verbatim.
  • To communicate efficiently with our Employment Law Consultants & the wider Face2Face Department.
  • To support & assist with any Transcription enquires (both internal and external).
  • To be responsible for the administrative function of logging & accurately updating Transcription Service records.
  • To work positively with Consultants to effectively manage client expectations.
  • Work towards the team objective of obtaining repeat business.
What you Bring to the Team:
  • A can do attitude with a desire for accuracy
  • Ability to work in a fast-paced environment
  • Organisational; and time management skills
  • Excellent attention to detail
  • A dynamic and flexible approach
  • Ability to work under pressure
  • Excellent reading and listening skills
Desired Competencies:
  • Excellent listening skills with an ability to adapt to transcribe different voices / accents
  • Experience of MS Office Outlook, MS Teams, Microsoft word and Stream
  • Key time management skills, with a quick turnaround of tasks
  • Excellent word processing / audio typing skills.
  • Positive approach to change
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