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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | 18,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
The Role:This business services company is looking for an Assistant Manager to join their talented team.*Whats in it for you as Assistant ManagerGreat pay and benefitsAn opportunity to work for a successful and growing companyA chance to work for a company who will support your development.A brand-new, luxury 5* working environment*What will you be doing as Assistant ManagerAssisting the General Manager in running the building to the highest possible standardDealing with customer queries or complaints efficiently and professionallyEnsuring the building is maintained to the highest 5* standardsProctively form positive working relationships with customers, getting to know their business needs and requirementsAssist with IT / Telecoms issues, keeping a record of any faults or defects and arranging repair as quickly as possible.Monitor housekeeping, making sure standards are kept highDeliver tours of the building to prospective customersOversee Reception staff, ensuring they are receiving the right training and support, conduct reviews and 1-2-1s, manage the Reception Rota*What experience are we looking for in an Assistant Manager2+ years experience delivering exceptional 5* customer service in a commercial environmentExperience managing others, training others and supporting staff developmentExperience in assisting to manage a commercial building (for example a hotel), dealing with maintenance issuesExcellent communication skills - this is essential. You must be able to communicate both verbally and in writing, with skill and professionalismComputer literate and able to solve basic IT / Telephony issues, and a willingness to learn any systems youre unfamiliar with.Well organised, with good time management*Personal attributes required as an Assistant Manager:A positive, friendly, outgoing personalityConfident dealing with a range of people, from visitors to senior business managementSkilled at multi-tasking and handing conflicting prioritiesGood negotiation skills, able to show tact and diplomacyA passion for 5* customer serviceA self-motivated problem solverAble to manage others*If you are passionate about customer service and want to further your career within an exciting and dynamic organisation, then this Assistant Manager role is for you. Please apply online with your CV today!INDLS