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Job Location | Manchester |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
About us From origins as a small, independent gas supplier in the North West of England, we have grown to become a major business energy supplier. After just ten years, Gazprom Energy has become the second largest business gas supplier in the UK and we currently supply 34,000 business customers at over 80,000 sites across Europe.Manchester is home to our European headquarters, a base from which we have expanded into France and the Netherlands. Our teams across Europe are united by the shared ethos of being helpful and making life easier for our customers. In 2015 we won the coveted Energy Supplier of the Year award at the Energy Awards 15, as well as achieving Gold standard in people management by Investors in People for the second time running. Role objectives The Applications Support Team Leader reports to the Software Engineering Manager and is expected to lead and manage the Application Support Team on a day to day basis in resolving issues for users and ensuring the stability of the systems used within Gazprom Energy to keep the business operating efficiently.The Applications Support Team Leader is responsible for coordinating, supporting and developing a team of application/software support staff within BTS which includes the line management of team members, a continuous development of capability and skills within the team and ensuring new and existing systems are operational and available to users within agreed SLA’s.The Applications Support Team Leader provides expertise in areas of application/software fixes, tuning, performance monitoring, troubleshooting, deployments, support, and documentation of standards and procedures for the administration and maintenance of all supported environments. Duties & Responsibilities
Keyskills :
Application Suppt Computer Science ITIL SQL Team Management