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Application Support Analyst

Job LocationManchester
EducationNot Mentioned
Salary£35,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Description Application Support AnalystWork from homeYou will be required to travel to our Northwich office when requested CW97LNSalary: £35,000 - £40,000 DOEFull Time Permanent Monday - Friday 37.5 hoursWorking from home 2-3 days per weekThe role will be based from home however our main office is in Northwich; Cheshire however there may be the requirement to travel to other locations of RMG. It will involve working with other members of the IT team along with other departments within the organisation and external partners.The Application Support Analyst will be a technical individual who wants to be part of an expanding team and enjoys a fast-paced work environment. The successful Application Support Analyst will be a self-starter, an excellent problem-solver, methodical in their approach and have great inter-personal skills to liaise with internal and external teams.The Role of the Application Support Analyst will be to support and development of RMG’s Salesforce implementation and BI Reporting that support the operational business activities.Responsibilities and Duties of the Application Support Analyst:

  • Identifying technical problems and developing software updates and resolutions.
  • Planning projects and being involved in project management decisions
  • Assess business requirements with key stakeholders and develop appropriate solutions
  • Providing user support for business applications, resolving user enquiries and issues.
  • Tests releases, updates and enhancements to existing and new applications.
  • Ascertain and evaluate user requirements for changes and enhancements
  • Recommending improvements to business applications & processes
  • Preparation of functional specifications where required.
  • Assists in the logical design.
  • Identifies system deficiencies and recommends solutions.
  • Assists in enforcement of development deadlines and schedules.
  • Develops internal and external meeting objectives and agendas.
  • Skills and Experience Required of the Application Support Analyst:
  • Analytical mind-set
  • Strong IT/Data and systems skills
  • Python development experience desirable
  • SQL experience
  • Strong Excel 2013 onwards (Inc Visual Basic)
  • Strong Data extraction, analysis and report writing skills.
  • Experience within a service desk environment/systems admin or IT qualification
  • Previous experience of Salesforce would be desirable
  • Previous experience of Azure would be desirable
  • Experience with Web Architecture would be desirable
  • Experience with API’s
  • Ability to see business improvement and change
  • Benefits of the Application Support Analystrole:
  • Excellent progression paths and programs
  • Company funded qualifications
  • 25 days annual leave plus bank holidays plus Birthday off
  • Huge number of retail discounts through Rewards portal
  • Company Pension
  • Life Assurance
  • Company Sick Pay
  • To apply for the Application Support Analyst please click APPLY Below.We look forward to speaking with you.Key Words: IT, DevOps Engineer, SalesForce, Application Support Analyst, Application Support Engineer Required skills
  • API development
  • Python
  • SQL
  • Data Extraction
  • Salesforce Administrator
  • Keyskills :
    API development Python SQL Data Extraction Salesfce Administrat

    APPLY NOW

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