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Administrator

Ritz Recruitment Ltd
Job LocationManchester
EducationNot Mentioned
Salary19,000 - 20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

VS362/08Administrator£19,000 - £20,000 per Annum9am5.30pm, MondayFriday PermanentManchester City CentreHybrid working 3 days a week in the office, 2 days a week working from homeOur client is a rapidly growing modern Fintech company based in Manchester. Seeking an experienced, dedicated and ambitious Customer Service Advisor to join a friendly team in their stunning, newly decorated offices. This is a fantastic opportunity if youare looking to kick start your career in a global business which has a culture of promoting from within.You will be required to act as a supporting role for the whole business, so this is a great opportunity to learn within an exciting industry.In a fast-paced environment you will need to be organised and able to manage your time as you will be dealing with a number of business activities. This is a crucial role within the team and is essential to ensuring we can offer high service levels and competewidely within the marketplace.

  • Liaising with a variety of customers via email, WhatsApp, online chat, and social media to answer general enquiries and queries
  • Updating CRM systems
  • Update systems and ensure products are up to date
  • Assisting in the collation of data for weekly and monthly reporting
  • Good working knowledge of Microsoft Excel, Word, and email
  • Answering phone calls and transferring them as necessary
  • Greeting and welcoming visitors
  • Supporting the teams as and when required including Marketing, Finance, Compliance
  • General office administration
We are looking for someone who would love to get involved with the above tasks and also someone who possesses the following personal characteristics
  • Experience of working in financial services would be beneficial but not essential
  • You should have a minimum of two years recent experience working in a similar administrative/customer service role where you are responding to client online queries and enquiries
  • Be a strong team player
  • Ability to work independently and use own initiative
  • Positive and engaging personality
  • Adaptable
  • Excellent communication skills
  • Super attention to detail. Super opportunity to join an ever growing business.....great candidates will develop quickly. If you are interested, then please get in touch as soon as possible!
In the first instance please apply by forwarding your CV, however, preference will be given to those who then follow up with a phone call.Please contact Vicky at our Manchester officeRitz recruitmentEmployment Agency

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