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Job Location | Manchester |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Who were looking for Do you have a proven track record in delivering an exceptional client experience and service, creating an efficient buying process for our clients and creating rhythm and rigour around our account management disciplines Were looking for a Manager to focus on delivering account management excellence, as part of our relationship management capability within our Sales and Marketing function. The main focus is on supporting a portfolio of clients within a defined set of Industriesand delivering a catalogue of services that promote excellent service for both our internal and external clients. Key activities include the delivery of Account Planning Workshops (APWs), pipeline reviews, opportunity management in Salesforce, and input intokey processes around reporting and service agreements. About the Account Management role Were looking for a Manager level candidate to focus on delivering best in class account management activity across a portfolio of clients within a group of Industries. Our Account Management team focuses on the firms priority client programme and this rolewill be part of a wider account excellence community, dedicated to the priority client portfolio, and grouped into Industry based teams. This role will sometimes work alongside a Senior manager (where the client profile requires it), with both roles contributingto sales best practice across the whole sales cycle, and where the Senior Manager is responsible for managing and progressing our client sales pipeline explicitly. This creates a unique experience for our clients, delivering a consistently high quality ofservice and collaboration, whilst facilitating incremental growth for the firm. This role will be part of a team of account excellence specialists, where the sharing of best practice, principles of success and client management expertise will be crucial in evolving the service we provide our clients, as well as leveraging firmwide insightand trends to support sales performance across the priority client programme. Your responsibilities Those in the Account excellence capability are responsible for: