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Job Location | Manchester |
Education | Not Mentioned |
Salary | 25,000 - 27,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
As a 2nd Line Support Analyst, you will be working for a leading professional services business supporting a variety of users. You will be expected to have previous experience in a service desk environment covering 2nd line support, allowing you to resolvethe majority of incidents and requests that are raised to the Service Desk and act as a point of escalation for the 1st Line Team.Client DetailsMichael Page Technology have partnered with a UK wide professional services business, who are looking to hire a 2nd Line Support Analyst to be based in Manchester while covering northern office locations.DescriptionWhat youll be doing: As a 2nd Line Support Analyst, you will be working for a leading professional services business supporting a variety of users. You will be expected to have previous experience in a service desk environment covering 2nd line support, allowing you to resolvethe majority of incidents and requests that are raised to the Service Desk and act as a point of escalation for the 1st Line Team.Responsibilities:
Keyskills :
Active DirectoryCustomer SupportService DeskIT SupportSupport1st2ndLine