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Job Location | Manchester |
Education | Not Mentioned |
Salary | 22,000 - 24,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Peninsula Business Services is the leading UKs Employment Law and Health & Safety Specialists, providing an integral service to our 28,000 Clients daily business operations.An exciting opportunity has arisen to join the growing ICT Department and become a member of the Service Desk team. You will be working in a team-based environment on the Service Desk, providing first line support to users in all our offices. Your main responsibilitieswill be providing first time fixes where possible, commissioning and building user equipment and triaging and escalating tickets when required.A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management. You will be forward thinking, customer focussed and self-motivated with the drive to improve all IT servicesand the user experience.