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Income Recovery Officer

Job LocationManchester Airport
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time Work from home

Job Description

Castlefield Recruitment are currently recruiting an Income Officer for a Public Sector organisation in Greater Manchester. The role is on a 12-month fixed-term contract, paying £30,000 per annum, and offers remote working opportunities.The role:

  • To deliver a high quality income management service to customers
  • To maximise income collection and improve performance against KPIs
  • Assist customers in completing benefit/universal credit claims
  • Sign post customers to both internal and external agencies who can provide welfare advice
  • Effectively manage a caseload of customers accounts
  • Ensure appropriate legal action is taken to recover debt
The person:
  • Experienced in income management and enforcement
  • Experience of working to performance targets
  • Knowledge of welfare reform and welfare benefits
  • Knowledge of legal frameworks relating to tenancy arrears recovery
  • Excellent communication skills
  • Clean driving licence

Keyskills :
OFFICERINCOMEWELFARERENTARREARS

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