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| Job Location | Maltby, Rotherham |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Role & Responsibilities* Plan work to ensure engineers are productive to reduce downtime and control fuel usage.* Record all jobs on the engineers planner and internal systems* Ensure job cards are produced for invoicing* Chase and confirm vehicle service bookings in line with the schedule and SLAs* Provide high level updates to customers* Deal with any escalations* Ensure all KPIs are delivered including ETA, parts spend, re-attendance for jobs, Service logs* Ensure our performance targets are met at all times and exclusions are submitted monthly* Ensure timesheets are completed and submitted for all engineers* Ensure all daily checks to vans and equipment are carried out* Manage the holiday planner in line with seasonal requirements* Will be required to take escalation calls outside of normal working hours in the Service Managers absence* Complete return to works for all engineers and offices team members is Service Managers absence.* Support with health and safety, for example; site audits, near miss reporting, distribution of toolbox talks and general housekeepingSkills & Experience* Professional and excellent communicator* Workshop/refrigeration experience is desired but not essential* Administration experience including all Microsoft suites* Ability to manage multiple priorities and be proactive, adapting to short notice requirements* Strong organisational skills* Experienced in team management for daily and route planning* Good knowledge of transport industry* Driving Licence