Place Manager Housing Officer, East Sussex

Job Description

We are Places for People Homes, we manage affordable homes for people of all ages and circumstances to live and enjoy life, all across the country.We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this We surround ourselveswithsupportivepeople, team workingpeople and customer focusedpeople. Our people live and breathe our SPIRIT values; we are the place for spirited people.More about you roleYou will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from the Tenancy EnforcementTeam you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible.An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld and budgets adhered to within a customer-focusedframework.Reporting into the Place Team Manager, you will work as part of an established team to manage our neighbourhoods.For more information please download our job profile available on ourwebsite.Please note: This is a home-based rolecovering ourEast Sussex (Eastbourne area) neighbourhoods and you will need to be able to travel around these areasMore about youWe need you to have excellent communication skills ensuring a polite and courteous manner at all times is paramount to this roleyou wont be sat behind a desk or phone, you will be working closely with our customers and external agencies. Therefore, itis essential that you are able to demonstrate the ability to create and maintain effective working relationships.You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions.You will need to demonstrate tenacity, resilience and attention to detail, as well a commercial approach to what you do, using your initiative and is eager to contribute towards making positive changes. Therefore you should be able to evidence where youhave introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others deliver an effective service, whilst maintaining your own motivation levels working autonomously.To be considered for this role you will hold a valid & current drivers licence with access to your own vehicle. The benefitsWe are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.We know that theres always more we can do to make you smile, thats why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• Excellent 35 days holiday pay and sick pay
• Pension with matched contributions
• Training

• Extra perks including huge discounts and offers from shops, cinemas and much more.

Whats nextIf you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.