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Customer Services Coordinator

Interpersonnel UK Ltd
Job LocationMaidstone
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Customer Service Coordinator Excellent SalaryIncentive SchemeContributory Pension SchemeOnsite ParkingMaidstone outskirts (Aylesford)Our client is a leading building materials supplier into the construction industry. As a group they have been established for 110 years and employ around 700 people. They are seeking a Customer Service Coordinator to liaise directly with their managers asan office based support system. This organisation has a large wide network and the right candidate will thrive in the supportive and friendly working environment.A fantastic opportunity to join an established organisation in the customer services team. As Customer Service Coordinator you will provide the product end user with an excellent customer journey from quotation to delivery, ensuring your service providesan unforgettable experience resulting in repeat custom and be the preferred supplier.Customer Service CoordinatorJob Duties

  • Exciting opportunity for an experienced Customer Service Coordinator.
  • Manage the administration of quotations and orders through both telephone and electronic enquiries.
  • Develop your own personal relationships with internal and external customers to ensure we are the customer’s supplier of choice.
  • Work towards department targets and business objectives.
  • Provide excellent customer service responding promptly to customer demands.
  • Provide high level of data accuracy when responding to customer correspondence.
  • Compliance to Safety, Health and Environmental standards of our business.
Requirements
  • Good track record in a customer service environment
  • Excellent communication and interpersonal skills are essential, with an understanding for customer requirements.
  • Excellent organizational, data inputting and IT skills are required.
This role does follow a shift rota pattern which all team members take turns to cover.Please note this is an office based role. Interviews looking to be held;w/c 27th May and w/c 3rd June. Interpersonnel Recruitment is operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search.We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assumeyou have not been shortlisted on this occasion.Interpersonnel is an equal opportunities employer.

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