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Client Delivery Manager

Cordant People
Job LocationMacclesfield
EducationNot Mentioned
Salary22,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Do you have at least 2 years of Client Delivery experience with a proven track record of the full project lifecycle Do you live or able to commute to the Macclesfield areaWould you like to work for an award winning company specialising in retaildisplay maintenance and installationCordant People are supporting a leading company in the retail display industry who are looking for an experienced Client Delivery Manager to join their busy team.THE REQUIREMENTS:

  • 2 years of Client Delivery experience or equivalent
  • Proven track record of the full project lifecycle
  • Good understanding of Project Management and retail operations
  • Strong commercial awareness
  • Third Party liaising and negotiation skills are essential
  • PC literate, confident with all MS Office applications
  • Analytical approach
  • High attention to detail
THE OVERVIEW:
  • £22,000 - £30,000 DOE
  • Based onsite: SK10 area
  • Hours 9am - 5:30pm
  • 23 days holiday (increases to 25 after 2yrs)
  • Free Parking
  • Birthday day off work
  • Pension standard = 5% employee, 3% employer
  • Kitchenfacilities/vending machine onsite
THE ROLE:
  • Build strong client relationships as the main operational point of contact for your allocated accounts and/or clients.
  • Provide key information to the client prior to the project going live and then ongoing as requested within agreed timescales.
  • Ensure that client expectations are managed effectively with the aim to always exceed expectations where possible.
  • Manage any complaints in relation to your allocated account(s) effectively and in a timely fashion.
  • Responsible for all Client invoicing for your allocated account(s).
  • Responsible for preparing quote models as required for approval by senior management.
  • Duties withinImplementation & Procedures/Processes

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