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Customer Accounts Administrator

The Recruitment Group
Job LocationLutterworth
EducationNot Mentioned
Salary£11.54 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

The Recruitment Group are excited to share an opportunity for a Customer Accounts Administrator to join a well-established and respected client in Lutterworth on a full-time basis.This role offers £11.54 per hour. Key Responsibilities:

  • Liaise with customers on a day to day basis to provide support and advice on any queries.
  • Produce daily reports both internally and externally as required such as: KPIs; WIPs; Activity Logs; Shortages; Failed deliveries; incorrect quantities.
  • Arrange shipping of products, including booking slots, establishing courier, providing driver details and tracking parcels, in accordance with customer specifications.
  • Manage stock movements and transfers.
  • Liaise with re-works to plan and cost any pre-retail requirements.
  • Gather data to produce invoices and deal with PO issues when required.
  • Carry out work according to customer requirements or following a plan set by others, working within agreed timescales.
  • Provide guidance, support and informal coaching to administrators and new colleagues.
  • Ensure tasks are completed in timely manner to enable next stage to be carried out.
  • Ensure all work is completed to a high standard, eliminating need for rework and/or changes.
  • Requirement to prioritise own work, meeting required timescales
  • Able to apply vigilance and care in approach to work, judging when and who else to involve
  • Undertake other responsible tasks that may be required from time to time as directed by the needs of the business and/or your Line Manager.
About You:
  • Customer service focus with strong verbal and written communication skills
  • Excellent command of the English language, both written and spoken and good communication skills
  • Advanced Level Microsoft office skills (Outlook, Word, Excel, PowerPoint
  • Ability to prioritise tasks within a daily work allocation, defined timetable or routine
  • Accurate and reliable
  • Administration and organisation skills
  • Able to work as part of a team as well as on their own
The Details:
  • Full time (37.5 hours per week)
  • Monday – Friday
  • £11.54 per hour
  • Temporary to permanent position
For more information and to apply, get in touch with our Commercial Team at our Loughborough branch by clicking Apply Now to submit your application.We wish you the best of luck with your job search!

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