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| Job Location | Lutterworth |
| Education | Not Mentioned |
| Salary | 11.20 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
This Customer Accounts Administrator role is conveniently situated in Magna Park. Easily commutable from Leicester, Rugby and Coventry.Role Specification:To provide day to day administration support to customers and colleagues to ensure correct products are distributed in accordance with customer requirements in a timely and accurate manner.Liaise on a day to day basis with the customer updating on issues, queries and service.Able to prioritise workload with little direction from supervisor, understand, and work within routine and procedures. The successful applicant will be involved with direct customer responsibilities.This role will be 08:30 - 17:00 Monday to Friday.The successful applicant will be on a 3 month probational period and will be offered a permanent position depending on performance.Please note that the company may be moving to Nuneaton in the foreseeable future so your own transport is essential.Area of Responsibility: Liaise with customers on a day to day basis to provide support and advice on any queries. Produce daily reports both internally and externally as required such as: KPIs; WIPs; Activity Logs; Shortages; Failed deliveries; incorrect quantities. Arrange shipping of products, including booking slots, establishing courier, providing driver details and tracking parcels, in accordance with customer specifications. Manage stock movements and transfers via WMS System. Liaise with re-works to plan and cost any pre-retail requirements. Gather data to produce invoices and deal with PO issues when required. Carry out work according to customer requirements or following a plan set by others, working within agreed timescales. Provide guidance, support and informal coaching to administrators and new colleagues. Ensure tasks are completed in timely manner to enable next stage to be carried out. Ensure all work is completed to a high standard, eliminating need for rework and/or changes. Requirement to prioritise own work, meeting required timescales. Able to apply vigilance and care in approach to work, judging when and who else to involve. Undertake other responsible tasks that may be required from time to time as directed by the needs of the business and/or your Line Manager.Essential Skills: Excellent command of the English language, both written and spoken. You must also have excellent communication skills. Advanced Level Microsoft office skills (Outlook, Word, Excel, PowerPoint) Ability to prioritise tasks within a daily work allocation, defined timetable or routine. Accurate and reliable. Administration and organisation skills. Able to work as part of a team as well as on their own.If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.