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Technical Project and Support Coordinator

Event Engineering
Job LocationLoughborough
EducationNot Mentioned
Salary21,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Event Engineering have an exciting opportunity for a Technical Project and Support Coordinator to join the team.Location: LoughboroughSalary: £21,000 - £25,000 per annumIndustry: Live Events / Software DevelopmentAbout Us:Event Engineering is a Loughborough based leading technical solutions and live-event production company. As a full-service production company, our in-house team provides complete project management, bespoke software and hardware, high-quality audio-visualsolutions and custom design & build services to experiential, corporate and marketing events.The Role:We are looking for an experienced technical project and support coordinator to join our software development team to help with a wide range of tasks, including inter-departmental coordination, internal and external product support, client liaison, asset management, and department administration.You will be working on a wide range of exciting international experiential marketing projects, for some of the biggest companies in the world.This is a new role in the team and offers an opportunity for the successful candidate to help shape the role and work with the wider business.Key Responsibilities:

  • Inter-departmental project coordination and communication
  • Client Liaison and Asset Management
  • Support ticket handling - acting as the rst contact point for internal and external product support tickets
  • System Support - User guide creation, Training of staff in the use of department systems, live customer support
  • Speci cation - Write up technical speci cation documents following stakeholder consultations
  • Usability testing - Working with the team to test new systems and features
What We Offer:
  • The opportunity to work on high pro le projects for household names
  • Constant learning and development opportunities
  • An employee bene ts package including Vitality Health Insurance and Rewards
  • The opportunity for travel to live events and activations
What were looking for:This role would suit a self-motivated and highly organised individual, with at least 3 years experience in project or business coordination/support, or similar with a good grasp of modern technology and ideally experience working in a technical environmentin the past.Experience in the software development industry is not necessary, but an ability to quickly learn and understand technical concepts will be required.Successful candidates will:
  • Have good interpersonal skills, and be able to work as part of a team
  • Be able to communicate technical concepts clearly and effectively both verbally and in writing, consistently and with attention to detail
  • Be highly organised with astute attention to detail, demonstrating an ability to work effectively and methodically under pressure across multiple simultaneous projects
  • Be self-motivated and able to prioritise their own workload and manage their time effectively
  • Have an interest in modern technology and be able to quickly pick up technical concepts
To submit your CV for this exciting Technical Project and Support Coordinator opportunity, please press Apply now.

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