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Job Location | Loughborough |
Education | Not Mentioned |
Salary | £10.97 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary, full-time |
***We are currently recruiting for a Team Leader to work with one of our largest Public Sector clients in the MOJ Archives site ***The role is 6 months initially - pay rate £10.97 per hourMonday-Friday 37 hours per week based in Loughborough LE11 5GWPlease note that there may be some heavy lifting involved in this role.As Team Leader your duties will include; " Lead the implementation of efficient and consistent administrative practices, procedures and standards, identifying and implementing solutions to identified problems." Manage resources (including staff and facilities) to ensure excellent customer service to all stakeholders, judiciary and management." Monitor key performance areas, analysing performance trends and making recommendations for improvement to the Delivery Manager." Conduct ongoing reviews of procedures and work practices and manage the implementation of new initiatives and legislation. " To provide written and verbal advice to queries from staff and HMCTS users. " Contribute to the delivery of operational, performance and service standard targets." Provide statistical data for the management team and judiciary. " Deal with any accommodation issues that arise and liaising with estates/ facilities and/or contractors as required." Contribute to the business plan, with particular focus on the team`s area of work." Monitor and proactively report on HMCTS assurance programme and contribute to ongoing development. " Ensure the risk management system and standards are applied by all staff in line with HMCTS/MOJ policy. " Ensure Governance and Assurance around the safe and secure receipt, accounting and transfer of both money and personal data." Alert others, as appropriate, to risks which are not capable of local resolution." Deputise for the Delivery Manager as necessary." Deal with customers and complaints and address route causes of complaints." Apply LEAN principles, tools and techniques to working practices to improve efficiency of operations." Lead a team of staff ensuring that its members are organised, and fully skilled to meet their work objectives. Effectively managing both team and individual performance, addressing any issues as they arise, in line with HR policy." Assign responsibilities for action and monitoring progress against plans." Ensure that performance management and reward