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Operations Coordinator

The Recruitment Group
Job LocationLoughborough
EducationNot Mentioned
Salary£28,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Operations Coordinator PermanentSalary – Up to £35KLoughborough – LE12Hours – Monday to Friday 37.5 hours per weekOperations Coordinator / Administrator / Office Coordinator / Loughborough / LE12Main duties and responsibilities of the Operations Coordinator:

  • Coordinate and support internal/external training events, both in-person and virtual, including logistics, registration, and attendee communication.
  • Client Engagement, acting as the primary point of contact for client interactions, ensuring a positive and professional experience, as well as acting as support for virtual/live programmes.
  • Responsible for maintaining operational systems and standards for the day-today running of the business and office, including Health and Safety and stock ordering.
  • Support internal team with the management and maintenance of internal CRM.
  • Be responsible for data input, analysis and reporting of data from external/internal providers or programs in compliance with current GPDR legislation. E.g. webinar attendees, learning progress reports and sales trackers.
  • Support Digital Team and wider business in the creation of bespoke materials for internal and external use.
  • Support Digital Team to monitor and analyse digital marketing campaigns, generate reports, and provide insights to improve performance using internal CRM systems.
  • Support Digital Team with the creation and maintenance of digital assets, including website content, social media posts, and email campaigns.
Experience/knowledge requirements for the Operations Coordinator:
  • Ability to work full-time from our office location.
  • Excellent organisational and multitasking skills with a keen eye for detail.
  • Strong written and verbal communication skills.
  • Proficiency with ICT.
  • Proficiency in using CRM’s ideally Salesforce and Active Campaign.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with creative design tools is desirable.
Please contact Molly @ The Recruitment Group on the contact details provided

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