Head of Product - Access Legal

Job Description

At Access, we love software and how technology never stays the same. Its this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not forProfits to Construction, and many more. Were passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more. Access Legal partner with, inform and inspire legal service providers through every aspect of their operation with technology solutions that empower them to deliver exceptional legal services and customer experiences to their clients, We help our customers to reach their ambitions, sustainably, efficiently and profitably, giving them the freedom to do more.We do this by enabling Legal Service Providers with industry leading solutions, always available from any location on any device.ResponsibilitiesOur objectives are to deliver exceptional customer outcomes and grow our commercial run rate significantly extending that growth sustainably whilst exceeding contribution targets.To create an environment that champions our culture; driving diversity and belonging, engagement, giving back, wellbeing, collaboration and enabling our customers to reach their ambitions, ensuring we reach our eNPS objective with Love Work, Love Life, Be YouTo offer market leading solutions, services and experiences to our customer base and increase advocacy, NPS, reduce churn and generate incremental revenueTo deliver a legal ecosystem powered by Access Workspace that is the destination solution for legal service providers.To drive profitable growth through increased recurring revenue, high margin solutions that support the Legal ecosystem and deliver target contribution 15% order intake growth, 25% recurring revenue growth & 30% contribution growthAbout you:- You are an experienced and very successful senior product leader with a proven pedigree in managing a complex portfolio of products. - Highly commercial in your decision making.- You are curious and an avid learner.- You will have a can-do positive attitude to deliver and are comfortable working in a high tempo environment.- You must be a team player who can support others and be able to take on support when offered, you will thrive on working in an agile environment, be ready and expectant of new, sometimes short notice challenges.- You extol the virtues of Thinking Customer, Being Exceptional and Succeeding Together.- Able to lead from the front, developing your team and those around you.Day-to-day, you will:- Play an active part in the Divisional Management Team, responsible for the management of the Division, contributing to the achievement of growth and client satisfaction targets. Taking a holistic view to support Corporate as well as Divisional objectives.- Use in-depth understanding and appreciation of the Market, customer problems and competitive landscape along with research and metrics to inform decisions.- Shape the product vision and delivery of solutions for the Division, formulating fact-based, compelling, innovative and forward-looking vision and roadmap. As a product expert, able to do pre-sales demos of all your products.- Define and communicate a compelling product vision and strategy, creating the product roadmaps for your market sectors aligned with the company Strategy and Vision.- Provide significant contributions to increasing the profitability of the divisional portfolios, developing innovative new products and utilising the wider company portfolio to provide new propositions.- Work with the other Heads of Product to understand the company portfolio, and contribute to the overall product strategy, integration and cross sell.- Sponsors all functional development projects within the Division.- Work with stakeholders to define the Divisional go-to-market strategy, helping them understand the product positioning, key benefits, and target customer. - Responsible for Initiating and supporting engagement with clients through Special Interest Groups, User Groups and other events.- Effectively manage the Divisions Product Management Team to ensure best practice is followed and the team deliver value, effectively, efficiently and to a high standard.- Lead, motivate, develop, appraise and manage the performance of the Divisional Product team to ensure that they have the skills and support to achieve their potential and meet the companys needs.- Work with the Chief Commercial Officer on acquisition opportunities for your Division, including Analysis of the completive landscape, target meeting, due diligence and integration to agreed set goals.