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Customer Insight Analyst

Harnham
Job LocationLoughborough
EducationNot Mentioned
Salary35,000 - 45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

INSIGHT ANALYST £35,000 - 45,000 LEICESTER Work in this high growth data team within an industry that gives back to others! This ecomm role allows you to be part of the innovative team that allows growth in an exciting and positive environment!THE COMPANYThis company uses reduced rate to benefit those that give most to us! They also love data and after making some key hires are looking to grow the data team and the power data can have within the business. Apply and be part of the innovation and excitementin this positive brand!THE ROLEAs an Insight Analyst, you will lead on insight generation into who the customers are and how to better improve their experience. More specifically you will have to:

  • Use SQL to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention
  • Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience
  • Provide insights to senior stakeholders across the business on who the customers are and how you can engage them
  • Help to build an innovative culture promoting new analytical techniques, new tools and a test and learn culture
YOUR SKILLSThe successful candidate will have the following skills and experience:
  • An expert in SQL (Python/R would be desirable)
  • Good knowledge of customer analytics and KPIs such as CLV, retention and loyalty
  • Confident providing insights to high level senior stakeholders and conveying complex tech terms in digestible jargon
THE BENEFITS£35,000 - 45,000 annual salary, competitive benefits and flexible working.HOW TO APPLYPlease register your interest by sending your CV to Gerard Matthews via the apply link on this page.Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer

Keyskills :
CRMPythonSegmentationGoogle AnalyticsSASCustomerCoremetricsData AnalystMarketing AnalystData ModellingClusteringPropensity ModellingData AnalyticsAdobe AnalyticsInsight AnalystCRM AnalyticsGrowth Analyst

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