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2nd/3rd Line IT Support Engineer

Job LocationLoughborough
EducationNot Mentioned
Salary30,000 - 34,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

2nd/3rd Line IT Support Engineer. Based in Loughborough, my client are recruiting for an 2nd/3rd Line IT Support Engineer. My client would be happy to consider an experienced 2nd liner ready to step into a 3rd line role. This role is 100% site based and offers no WFH.£30k-£34k + Training + Progression + BenefitsYou must have experience in some of the following:

  • Active Directory and Group Policy experience
  • Installation, management and troubleshooting of virtual systems
  • Excellent understanding and use of server monitoring solutions
  • Understanding of Windows Server support
  • Storage Area Network (SAN) experience as well as other storage technologies (DAS, NAS)
  • Networking LAN/WAN connectivity
  • Backup Technologies including restoration and disaster recovery
  • Experience with Microsoft Azure, AAD, Intune and cloud-based solutions
Role involves:
  • Maintain the physical and virtual server estate using new approaches to achieve end goals and system uptime
  • Responsibility for the development and on-going management of the IT Infrastructure
  • Storage system maintenance and support
  • Maintain the backup, restoration, replication of date to offsite and onsite provisions
  • Management of Email systems and Office 365
  • To provide efficient 3rd line support.
  • To report as required any major system outages to ensure consistent service availability effectively.
  • Where root cause analysis fails to identify the underlying cause, you will be responsible to help create work arounds.
  • To diagnose and analyse the systems and ensure system uptime is maintain to a high level
For further information and a full job spec please send in your CV.

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