Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Advisor Part Time

National Express
Job LocationLondon Stansted Airport
EducationNot Mentioned
Salary13.01 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

We have 2 fantastic part time opportunities for a Customer Service Advisor to join our team in Stansted.A22 hourrota which is a flexible opportunity with7 shifts every 2 weeks. The shifts will be between 06:00-02:45, on a rota with every other weekend off.And a19 hourrota working6 hours shifts between06:00-02:45As aCustomer Service Advisoryou will use your customer service experience to deliver exceptional service to our customers in line with our vision and values.Successful applications will be invited to attend an onsite assessment onThursday 20th April.What youll do...

  • Consistently deliver an excellent standard of customer service at all times taking a proactive and positive approach to ensure customer satisfaction
  • Effectively and accurately communicate information to customers and liaise with colleagues throughout the business regarding service updates and disruption
  • Proactively look for opportunities to up-sell National Express services and products
  • Provide support and assistance to customers, colleagues and driver teams
  • Be fully competent in the use of the relevant ticketing and operational systems, processes and procedures necessary to fulfil the role
  • Assist in the training and development of peers and promote DOH rules and maintain a safe working environment
  • Ensure established safe working processes are adhered to at all times
  • Promote a cohesive, empowered and engaged working environment
What youll need...
  • English language skills
  • Experience of front-line customer service in a fast paced environment
  • Positive attitude to customer service and personal development
  • Ability to work in a team or independently on your own initiative
  • Good levels of health, stamina and fitness will be required as the environment is fast paced and work will involve standing and/or sitting for long periods of time
  • The ability to work shift patterns including weekends and bank holidays to meet business demands.
What we offer in return for your hard work and commitment
  • £13.01per hour
  • 22 paid days annual leave
  • Free nationwide National Express coach travel for you and a nominated person, and 50% discount for friends and family*
  • A free smart comfortable uniform
  • A company pension
  • Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
  • Exclusive benefits and savings from thousands of the UKs largest retailers and service providers
  • Endless opportunities for progression within the business
*Terms and conditions applyWe reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date. Things to Note... At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.

APPLY NOW

Customer Service Advisor Part Time Related Jobs

© 2019 Naukrijobs All Rights Reserved