Workshop Controller

Job Description

Workshop ControllerWest HampsteadBasic up to £35,000 up to £45,000 OTE + Uncapped Monday - Friday 8am to 6pmWe are looking for an experienced Workshop Controller to join our leading dealership. The successful candidate will be responsible for the overall running of the workshop, managing the day-to-day operations to ensure the highest levels of customer serviceare maintained. The successful candidate for this Workshop Controller vacancy will be proud to be a part of this fantastic company with career longevity and securityCompany Benefits* Company Pension* Performance Bonus* Company Benefits Scheme * Long Service Holiday Reward* Enhanced Maternity Policy* Share Save Options* Your Birthday OffWorkshop Controller Key Responsibilities:* Oversee day-to-day running of the workshop, ensuring all jobs are completed within time frames.* Ensure all work is carried out to highest quality standards and that customer requirements are met.* Monitor the performance of the team, providing guidance and support when needed.* Ensure that all health and safety regulations are adhered to.* Liaise with other departments to ensure the smooth running of the workshop.* Develop and implement strategies to improve performance and customer service.* Monitor the progress of all jobs and ensure that they are completed within the time frames.* Analyse customer feedback and identify areas for improvement.* Ensure that all members of the team are adequately trained.* Manage the budget of the workshop and ensure that it is kept within the allocated budget.* Liaise with suppliers and ensure that all parts are ordered and delivered in a timely manner.* Ensure that all vehicles are maintained in accordance with the manufacturers guidelines.Workshop Controller Skills and Requirements:* Proven experience in a similar role, preferably within a motor industry background.* Excellent communication and interpersonal skills.* Ability to manage a team and delegate tasks.* Good problem-solving and organisational skills.* A high level of attention to detail.* A good understanding of health and safety regulations.* Good IT skills.* A valid driving license.Consultant - Yvonne Martin - Octane RecruitmentVTSTHOctane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician,LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter, Workshop Controller, Workshop Supervisor, Workshop Support, Senior Controller, Workshop Manager, Workshop Foreman, WorkshopEngineerOctane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration,Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.All applicants for this Workshop Controller role are treated with 100% confidentiality

Keyskills :
Audatex customer service estimator accident repair repairs supervising diagnosis workshop control first time fix optimise efficiency maximum productivity Insurance and accident management