UX Specialist

Job Description

We are looking for a UX Specialist to develop and deliver a continuous optimisation plan for Batterseas digital products through usability testing, user experience (UX) best practice and insights. Responsible for understanding the goals, motivations,thoughts, and behaviors of users and applying UX standards across all digital products and platforms.About usBattersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years weve grown fromone home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertiseand educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.Our Marketing & Communications TeamBatterseas Marketing & Communications department is responsible for communicating the breadthof the organisations work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Batterseas reputation on a national and international scale. Ourwork involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Batterseas online communities, offer brand guidance, deliver innovative digitalactivity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The departments ultimate goal is to raise awareness of Batterseas work, so we can be here for more dogs and cats.Digital teamWithin the Marketing& Commercial department sits the Digital team. Responsible for Batterseas digital output, our goal is to drive innovation and impact online. We manage Batterseas website, and lead its digital products, campaigns and advertising - all to increase awarenessof Batterseas work and engage people with the need to support our dogs and cats.What we can offer youOur dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, ouranimals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including: 28 days of annual leave (plus 8 dayspaid public holidays) per year Generous pension contributions - up to 10% employer contribution Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325)every year Annual interest-free season ticket loans Discounted gym memberships and cycle to work schemes Life insuranceDuring the recent Coronavirus restrictions, our animal-facing staff have continued to work on site and our office based staff have been workingfrom home. We are currently piloting a hybrid working model for our office-based staff to split their time between site based and home working. We believe this will support office-based staff to maintain the benefits of home working, while allowing for collaborationand interaction with our animal-facing staff and maintaining a connection to our cause.As this role is office-based, youll be expected to work in our Battersea office for 3 days each week and youll be able to work up to 2 days each week from home.So, ifyou are passionate about dogs, cats and about our work, then wed like to hear from you.We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment,reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.Closing date:Sunday 05 December 2021Interview date(s): W/C Monday 13 December 2021For full details, please download our recruitment pack. To apply, click the button below. All applications must be submitted before the closing date advertised; we reserve the right to closethe vacancy early if a high volume of applications is received.