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UX Researcher-HCD Processes Experience

eFinancialCareers
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking.On behalf of this organisation, AMS are looking for a UX Researcher for a 12 Month contract based in London (Hybrid)As a UX Researcher you will be responsible for:

  • Work closely with product owners, UX Designers, Visual designers, and other stakeholders to identify Human-Centred Design (HCD) challenges at the proposition, conceptual/structural, and UI design for a given product or service
  • Develop necessary research materials and carry out and report results of research/testing activities (both formal and on an ad hoc basis) using a variety of techniques and tools to elicit insight necessary to make informed and HCD decisions
  • Collaborate in the development of high level storyboards, journey mapping, jobs to be done or similar artefacts that communicate the goals, motives, and means by which specified customer types use a given product either at present or in future as a resultof proposed design modifications
  • Use research findings to effectively communicate insight or proficient use of story-telling to steer both strategic programmes and tactical streams of work
The skills youll need
  • Youll need to have experience of supporting HCD processes and using both qualitative and quantitative research techniques to address design challenges for new and existing products or services. Youll also be creative in your problem solving and be ableto work well as part of an Agile team environment
  • Experience with user testing (desired)
  • Experience of shaping and scoping the research approach to meet customer and business objectives
  • Knowledge of research techniques and methodologies, including UX evaluative testing, focus groups, diary studies, ethnographic observation, survey design and co-creation workshops
Next stepsThis client will only accept workers operating via an Umbrella or PAYE engagement model.If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

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