UX Designer, Deloitte Digital, Consulting, London

Job Description

Your opportunityPart Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business.Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. Were a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future Were looking for experienced practitioners from a consulting, design, tech or business background who can show our clients whats next, then work with our mixed-discipline team to make it happen. As part of our Consultancy practice, your career with Deloitte Digital can take multiple paths. Including: customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology and operational change programmes. We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Are you looking to return to the workplace after an extended career breakFor this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application. Your role Were expanding fast, so Were looking for people who are, by which we mean natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture. You will work with outstanding digital talent across disciplines to innovate and create great solutions for iconic brands. • apply a design-led approach to address client challenges • work well with other disciplines and as part of a diverse team of talents • create high quality UX deliverables that drive successful project outcomes, including: o wireframes and functional specifications o interactive prototypes (across devices and interactive touchpoints) o coherent, well-defined information structures o personas, user scenarios and user journey maps o content concepts • understand and work well with outputs from user and stakeholder research, being able to synthesize insight to shape your design work and its outcomes • organise & run external and internal workshops and collaboration sessions • review existing systems and processes to identify UX issues and develop appropriate, actionable recommendations • assist in the scoping and planning UX projects under the review of the team lead • contribute to on-going enhancements of the Deloitte Digital design methodologies • monitor and have knowledge of wider industry UX trends and relevant technology trends • work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution • have the right to live and work in the UK • be ready to travel regularly and be comfortable operating for extended periods in client environments. • Work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Your work, your choice At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you. Location This role is based in our airy and bustling offices in Clerkenwell, London, with its legendary coffee machine and model train track, Youll also have a chance to work with clients throughout Europe and beyond. Work pattern: This is a permanent contract opportunity. The role can be worked on a full-time basis. Our team members work a variety of agile working patterns. Tell us what arrangement works for you and well try to accommodate. Your professional experienceOverall, youre an ideas person and problem solver as well as a hands-on doer - thats important. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better. We are interested in hearing from designers with a background and passion in Experience Design, but fundamentally, we want natural initiative-takers who work well in multi-disciplinary teams, are brilliant listeners, embrace the challenge of working with the largest and most complex organisations, and are seeking an opportunity embrace the unmatched opportunity for growth and development that is possible at Deloitte Digital. Your portfolio Your portfolio should demonstrate experience and abilities for all of the above, with specific focus on process and outcome. • show us your experience of delivering successful UX design outcomes, as part of a team and by yourself • demonstrate experience of working closely with clients to understand what they need • show us prototypes and artefacts that showcase your ability to get hands on with UX design and prototyping tools (i.e. Sketch, Axure, Adobe XD, InVision Studio, Framer and similar) • show us how you worked with user insight to make a real difference to the designed solution Your service line: Consulting Our people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundamental to success, along with an unrivalled depth and breadth of expertise. We work closely with our clients and each other, at every stage of every project, solving our clients trickiest problems with a mix of knowledge, creativity and intellectual rigour. A hugely diverse range of clients rely on us to deliver the kind of change that adds genuine, lasting value to their business. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bon