Transaction Banking - Mission Control Lead - EMEA

Job Description

TRANSACTION BANKING• We aim to build a modern and digital-first transaction banking solution to serve our clients. • Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. • Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. • Through the use of modern technology built on the cloud, we are the alternative to legacy platforms. • We provide our clients a simple, intuitive, secure, and frictionless experience for domestic, cross-border and cross-currency payments. • Simplifying payments making it just as easy to pay someone across the globe as it is to pay someone around the corner. • Were a team of diverse experts helping our clients to build the future of their Treasury. What you will be doing• Provides application technical support in complex situations as well as partners with Development teams for coordination of team / project work. • Monitors real time transactional data from Payment critical applications through the Information Delivery architecture for exceptions. • Provides incident management and problem management service for production related incidents. • Lead troubleshooting during production outages and communicates to management throughout the incident lifecycle. • Collaborate cross-functionally with App dev engineers, business users, product managers and other engineers to achieve elegant solutions. What we look for • Bachelors degree in computer science engineering or a related discipline, or equivalent work experience required • 7+ YoE in Production Application Support. • Strong analytical skills and attention to detail • Excellent verbal and written communication skills to convey technical information effectively to non-technical users and to provide regular updates on incident management. • Experience in Tech SLA management and Production critical issues monitoring, escalation and resolution. • Coordinates, facilitates, manages and controls scheduled and approved change windows for product release / maintenance windows. • Willing to work in 24*7 rotational shift(Weekend On-Call Support as applicable) • Experience looking on AWS & Terraform • Working knowledge of basic AWS services like IAM, EC2, ECS, RDS , MSK and VPC. • Working knowledge of programming languages, such as Java or Python and scripting languages. Good to have• AWS certification - Associate • Experience of ISO 20022 and SWIFT standards across payments and cash management domains. • Experience on US domestic and international payment rails. ABOUT GOLDMAN SACHSAt Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York,we maintain offices around the world. We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally andpersonally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. Were committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity