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Training Administrator / Account Coordinator

Carousel Consultancy Ltd
Job LocationLondon
EducationNot Mentioned
Salary£28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Training Administrator / Account Coordinator - Learning and Development - Professional Association - Central London / Hybrid - Immediate Start Preferable - up to £28k + benefitsWe’re on the hunt for a confident, organised and customer focused Training Coordinator / Training Administrator to join the Learning and Development team of a successful professional association.Based near Victoria, this role requires solid administration and organisational skills together with a highly organised yet flexible approach.Please note that this is a Training Administrator role within the L&D department of a professional association, not in the HR department. The role has two key areas of responsibility - providing logistics and operational support to coursesthat are offered publicly and in-company and being the point of contact as an Account Executive for allocated clients.Key responsibilities as the Training Administrator / Account Coordinator will include:

  • Coordinating course administration from joining instructions to post-course evaluations
  • Providing administrative support across the department
  • Planning training courses with regards to course requirements, venue, equipment and catering bookings
  • Being the point of contact for trainers on the day and providing them with support as needed
  • Supporting the design and production of courses, ensuring materials are produced correctly and are in line with branding and copyright laws
  • Maintaining the Learning Management System and ensuring records are accurate and well organised
  • Providing in-company support for allocated clients - providing end-to-end course support and administration, liaising with international delivery partners and being the first point of contact for delegates, trainers, customers and suppliers
  • Coordinating and supporting virtual sessions and coaching appointments using tech such as Zoom, Webex or Teams
  • Tracking all course delivery and creating reports
  • Sourcing, negotiating fees and arranging venues/accommodation for trainers in the UK and overseas
  • Creating content, copy and assets to be used in social media posts
And more!What we’re looking for:
  • Previous experience in a similar training coordinator / team administrator role is desired
  • Exceptional communication and interpersonal skills with demonstrable experience of communicating and engaging with a wide range of people
  • Highly organised with experience arranging meetings, schedules and diaries and experience of using electronic diary management systems
  • Excellent attention to detail and accuracy
  • Experienced in delivering a highly-customer focused service in a complex administrative function
  • Strong English language with excellent written skills and the ability to produce correspondence to a high standard
  • Logical thinker with proactive problem solving skills
  • IT literate (MS Office including Word and PowerPoint is essential)
Interested in this fantastic opportunityIf you have the skills and experience we’re looking for, and this role is of interest, then don’t delay - submit your CV ASAP, quoting LP - Training Administrator / Account Coordinator’

Keyskills :
Administrative SupportCommunication SkillsWritten CommunicationEnglish language skillsMS Office

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