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| Job Location | London |
| Education | Not Mentioned |
| Salary | £28,000 - £29,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Training Officer RoleSalary £28,000Our client is the principal body representing planning professionals in the United Kingdom and Ireland. They promotes and develops policy affecting planning and the built environment. They are now looking for a training officer to join their team to support the co- ordination and delivery of the UK wide training programme.Key ResponsibilitiesSupport the Manager in planning course content and programmes for the clients Learn platform, including reviewing access, usage and bookings and suggesting adjustments based on demand and subjects identified as of clients wide importance to the professionProvide technical support to the Training team and other colleagues to administer and manage the Learn Moodle system, including course access and sign-inDevelop and maintain personal learning about planning and the built environment to better understand, administer and create training content and effectively liaise with trainers Ensure that all learning and course materials are reviewed, developed and finalised for quality assurance purposes with the course developer or trainer, and are made available in online and/or face-to-face formats as appropriate at key pointsOrganise and manage a variety of training courses in the most cost effective way, including commissioning or developing e-learning content Support the production, updating and maintenance of an online directory for training coursesSet up and maintain systems for regular reporting, analysis and monitoring of key data and provide ad hoc reports to the managers as requested using Excel and the CRM databaseProvide administrative and technical support including processing bookings, answering telephone and email enquiries, and promoting the clients training offer online, including promotion to non-membersUpdate and maintain Member and non-member details on the CRM, working closely with the Membership team to ensure the integrity of clients data, so that it can be used for the recruitment and retention of key customersColleagues are responsible for working within team or departmental budgets. An attention to detail and a basic understanding of Excel will be needed in entering data into budgetsExperience RequiredTechnical support and development of online educationExperience using CRM database, bulk email systems and basic web editingWoking with evaluations techniques, analysing complex data using Excel and effecting change.If you are interested in this role and you have the experience required please apply asap