Trade Support Officer Operations - Support

The Role

Fidessa: Support and liaise with the traders to identify and rectify any problems or system failures;
Fidessa: Testing and development of system and procedures;
Fidessa: Monitor and repair trade queues, booking client trades and monitor CTAC system;
Monitor Crest Checking and liaise with clients and broker to rectify any problems which occur;
Ensure that reconciliation problems are cleared, liaising with the Finance team where applicable;
Ensure the accuracy of trade processing and reporting from Front and Back Office to downstream systems in accordance with Stock Exchange rules, the FCA regulatory framework and principles laid down by Senior Operations Management.
Attend industry specific events and courses in order to maintain professional development.

Our ideal candidate

Previous experience in a Middle Office role
Fidessa experience helpful but notessential
Good understanding of trade and transaction reporting practices and procedures
Proficient in all MSOfficeproducts, in particular Excel
Good understanding of FCA and internal guidelines and policies for trade support, AML, data protection and CASS awareness
Produces work of a consistently high quality and high level of accuracy.
Can be relied upon to meet deadlines and prioritise own workload.
Communicates professionally at all times, listens to colleagues and clients, responds appropriately and instils confidence and adaptability.

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