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Ticket Manager m/f/d - Home Office

Jobs Network
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are searching for intelligent and innovative employees for our Automotive customers as Daimler, Porsche and Robert Bosch. If you are interested in working for a dynamic company with flat hierarchy, we look forward to receiving your application. Your tasks:

  • Ensures flawless synchronization of Defect management (ticket) systems between the customer ticketing and the internal ticketing system
  • Defines, set ups and maintains the interface between the ticketing systems of the customer and the internal ticketing system with support from internal IT department
  • Assigns unassigned customer tickets, i.e. assign tickets to a category (e.g. customer end function)
  • Manages and moderates process of re-assignment of internal tickets between categories. - Distributes (prime) tickets to the responsible in the development team
  • Maintains P1-tickets in case of a corresponding P2-ticket
Your profile:
  • Engineering degree
  • Automotive experience, prefereably in ADAS-area
  • Knowledge of project management and requirement management tools
  • Ability to work independetly and goal-oriented
  • Strong communication skills
  • Fluent knowledge of English
You can expect ...
  • Experience in exciting and international projects
  • Continuous salary development
  • Da Vinci Corporate Benefits
  • On-the-job training and language courses
  • Appreciation, motivation and commitment
Nothing provides more motivation than success. Da Vinci Engineering is highly committed to ensuring the own employees success. Become a part of us!

APPLY NOW

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