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Job Location | London |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 1 - 5% Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team thatis open, collaborative, entrepreneurial, passionate and above all fun. Please note - This role is a remote position and therefore we are open to candidates across the UK.About the team: CATR Operations provide 24x7 support across multiple platforms across all regions. Although predominantly SQL based applications the Ops team members have multiple skillsets providing a premium level of support. What you will be doing: The Application Support Analyst takes responsibility for the support of the live software systems for one or more FIS clients. You will have the opportunity/responsibility to build and maintain the day-to-day relationship with key internal stakeholders including but not limited to Client experience and Professional services. The job involves owning and maintaining processes and data structures on live servers, researching and replicating software and hardware issues, implementing workarounds and driving issue resolution. The tasks involve general Windows administration, database configuration, scripting and general problem-solving techniques. The work also involves documenting findings and resolutions and communicating them to our business stakeholders.