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Job Location | London |
Education | Not Mentioned |
Salary | £25,000 - £30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Main duties as a Team Administrator consist of supporting the Residential Department within the propertymanagement team to ensure that it runs smoothly on a day-to-day basis. Assist the property managers wherenecessary and to carry out tasks requested to a high standard with professionalism at all times.Maintenance Management Help desk: call logging, order processing, call monitoring and completion.Update records/Qube database.· Be part of team answering the property management line and take maintenance calls from tenants asfirst point of contact, instruct approved contractors through Help Desk orders. Liaise with contractorsto ensure these maintenance issues carried out to satisfactory conclusion.· Copy typing of all correspondence.· Preparing tenancy agreements and send documents through our online system DocuSign to the ten-ants to sign electronically· Register deposits with TDS and ensure that they are registered within 30 days of the commencementof the tenancy. Send the completed and signed prescribed Information documents to the tenantsalong with the TDS Guide leaflet.· Update and manage schedules and files of on-going projects.· Scanning/filing documents to Qube database.· Dealing with post.· Carry out post repair satisfaction reviews if required.· Diary management including external and internal meetings.· Authorising invoices or pass for approval· Management of unit diaries on Qube system.· Establish and maintain key logging system· Co-ordinate property management letters to be sent and track all correspondence.· Carry out all ad-hoc administration duties to assist the Property Managers within the team.Required skills