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Team Admin - IMMEDIATE START! £12PH

Job LocationLondon
EducationNot Mentioned
Salary12.00 - 12.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Have you ever wanted to be part of an Ultra dynamic Fintech company offering HYBRID working!Perfect opportunity for a graduate* or someone looking to expand on their current experience working with a super friendly and social team!Do not delay, APPLYnow!JOB TITLE: Team AdministratorCOMPANY: Fintech Company!HOURS: 8:30am - 17.30pmSTART: ASAP JULY STARTSALARY: £25,000 equivalent!End Date: 3 months - possible permanent opportunityLocation: Hybrid working, walking distance from Moorgate/Liverpool Street stationPERKS: Being part of a super organisation and company that captures the modern-day working life perfectly! 29 days annual leave + BH, full access to Office Angels benefits platform including discounts at 100s+ of retailers, eyecare vouchers,health & fitness, financial advice and SO MUCH MORE!CULTURE: The culture is a very collaborative and dynamic team, a cool and creative atmosphere!DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO:

  • Being a strong band representative by speaking with businesses directly to understand the nature of their enquiry and passing this through to the correct department
  • Having strong product knowledge to answer clients questions or enquires
  • Follow up on all enquires made from business to establish what department is best to support with their needs
  • Assisting with any general customer enquires that are raised
  • Ensuring all information is uploaded into the businesses CRM
  • Creating awesome customer journeys!
  • Support with holding feedback sessions with clients to obtain information to present back to product and sales teams
  • Work with the Commercial team to review customer journeys to ensure this is as seamless as possible
  • Improve Customer experience based on insights gathered through data analytics
SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED:
  • Tons of energy, humour, compassion, and enthusiasm
  • A passion for small businesses and helping them achieve their dreams
  • Strong communications skills
  • Ability and desire to work in a fast-paced environment and effectively act as an intermediary between customers and the sales teams
  • Work well independently as well as collaboratively with the wider business
  • An obsession for delivering the highest level of customer service
  • A results-orientated work ethic with impeccable attention to detail, determination, and drive
WE ARE EXPECTING A LOT OF INTEREST IN THIS FAB OPPORTUNITY, SO DO NOT DELAY APPLYING. NO COVER LETTER REQUIRED!NB: If this company and position appeals to you then please apply your CV on-line and please send your CV toAdvertised by Office Angels, Liverpool Street branch. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contactedFor the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employerOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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