Supporter Data Manager

Job Description

Supporter Data ManagerLeading UK youth charityFully remote or London based2 years fixed term contract - likely to become permanentUp to £40,000 + benefitsThis is an opportunity to join a leading organisation to improve data use and fundraising performance to directly help young people across the UK. If you are an experienced, technically skilled and communicative data expert, this one is for you!Your role will involve:Work with Fundraising teams and lead delivery of a portfolio of activities, including supporter journeys, selections, imports, exports, mass changes and segmentation and quality.Balance competing deadlines whilst maintaining the highest level of quality and accuracy in the activities undertaken.Promote the understanding and effective use of the supporter data and databases through training, support, documentation, and workshops.Inspire, develop, and line manage the Supporter Database Executive to support the effective running of the Fundraising Department.Support the Senior Supporter Data Manager in driving fundraising priorities and developing a roadmap for data projects (including the move to a new CRM) to improve the infrastructure.Drive enhanced data quality through developing models and related processes to standardise and embed improved data capture in priority areas.Design, develop and maintain data retention processes to improve compliance across the Fundraising Department.Collaborate with the Finance and Fundraising teams to maintain and make improvements to the end-to-end fundraising pipeline management process.Work closely with colleagues in the Supporter Data and Insight team to undertake tasks that support fundraisers in delivering data driven fundraising.Use your strong knowledge of working with coding language(s) for data analysis e.g., SQL, R, Python (SQL primarily used for this role)Use your experience of using business reporting tools such as Tableau, Power BI, Metabase so that you can build reports in our business reporting tool (currently Tableau)Use your experience of working on a data migration project To support the smooth transition to a new CRM platformWork with your knowledge of GDPR principles To ensure we comply with data compliantly and in line with the latest regulations.Perks:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
• You can volunteer for and/or attend events - music festivals, The Princes Trust Awards, active events etc.
• In-house learning platform! Develop your skills for your career and your role
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
• Personal development opportunities through our Networks - PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
• Interest-free season ticket loans
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• Generous life assurance cover (4 x annual salary)

If you would like to apply, please do not delay - send your CV toCharity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriageand civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

Keyskills :
SQLRaiser's Edgedatadata analysisstakeholder managementdatabase managementselections