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Supporter Care Advisor

Love Success Recruitment
Job LocationLondon
EducationNot Mentioned
Salary£13.00 - £14.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Supporter Care Advisor

  • Supporter Care Advisor
  • Full time - Central London
  • Remote or hybrid
  • Start ASAP
  • Temporary or permament
  • £27,000 / £14 per hour
Love Success is currently working with a leading charity to hire a Support Care Advisor. This is a full time position to start ASAP on a full time basis with remote or hybrid working available! The charity we are working with provides a range ofservices and care to vulneralbe adults and the elderly community. Responsibilities of our Supporter Care Advisor - As a Supporter Care Advisor you will provide a first-class level of customer care to current and potential supporters to secure financial and non-financial support, nurture relationships and increase levels of engagement, ensuring supporters feel valuedand a key part of our work. You will be the first point of contact for fundraising enquiries and direct communication with supporters via a variety of channels (including inbound and outbound telephone calls, letters, email and social media response), helpingto build loyal, committed relationships with supporters.What were looking for in a Supporter Care Advisor -
  • Experience working within a supporter relations or customer care environment
  • A keen desire to provide excellent supporter/customer care
  • Experience handling complex complaints and queries
  • Hardworking team player but also able to work independently off own initiative
  • Engaging and professional phone manner, excellent listening skills to build rapport and empathise
  • Good organisational skills and attention to detail
For more information, Please call Leonie at Love Success or click apply on the advert!

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