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Supervisor - Luxury Chocolate Brand (Boutique)

JBC
Job LocationLondon
EducationNot Mentioned
Salary£29,250 - £29,300 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job descriptionOur client, a Lux Chocolate Brand, is looking for an experienced supervisor.Position overview:We believe that our Supervisors have a great opportunity to further develop their potential with us.That’s because we offer the support of a global organisation but empower our people to take ownership at store level.Essential duties and responsibilities:

  • Support Store Manager and Deputy Store Manager
  • Manage the store in the absence of the Store Manager and Deputy Store Manager
  • Lead by example on the shop floor to create an outstanding and engaging in-store customer
experience
  • Motivating, mentoring, and coaching sales associates
  • Train and onboard a winning team
  • Coordinating day-to-day operations
  • Ensure proper food safety protocol and all other Health & Safety regulatory requirements are
observed
  • Oversee proper stockroom storage and care, by implementing FIFO in-store and in the
stockroom
  • Making sure your store looks great, in line with the brand’s visual merchandising guidelines
Requirements:
  • You have experience in a similar role in a premium or luxury retail store
  • You love interacting with customers. You set a great example for the rest of the team with your
hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • Firm understanding of, and experience working with, commonly used retail KPIs (e.g. conversion
rate, ATV, etc..)
  • You are entrepreneurial, hands-on and have solutions-focus mindset
  • You are ambitious and results driven
  • Proven ability to develop and grow both a team and business
  • Well organised, detail oriented with the ability to multi-task
  • Able to effectively prioritise and delegate
  • You are flexible when it comes to working weekends, evenings and holidays as necessary
  • You are proficient in the use of MS Office and different POS systems
  • You have excellent written and verbal communication in English (another language is a plus but
not necessary)
  • You love chocolate and are passionate about fine food
Job Types: Full-time, PermanentWork Location: In personJob Types: Full-time, PermanentSalary: £28,000.00-£29,300.00 per yearBenefits:
  • Company pension
  • Employee discount
  • Store discount
Experience:
  • Supervising: 2 years (required)
  • Sales: 2 years (required)
  • Hospitality: 2 years (preferred)
  • clientelling: 1 year (preferred)
Work Location: In person

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