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Sr. GCC Analyst

eFinancialCareers
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

DescriptionDescription:The Senior GCC Analyst provides front-line support to external customers of CME Group for technical, product, trading, application support and functionality. GCC also provides internal customers to provide market-event trend enquires and trend analysis. Inthis role, the Senior GCC Analyst works regularly in a customer facing capacity to deliver informational assistance via telephone and electronic means. Performing analysis on market conditions and monitoring order flow in a fast-paced environment to deliveran accurate assessment to senior GCC management and Business Line Managers. For this role the analyst will have a passion for solving problems and delivering excellent customer service. The candidate will deliver advanced market and technical assistance for front-end trading platforms, market data, match engine functionality and performadvanced data analysis. Responsibilities will include some of the following as well as additional related functions:

  • Perform investigations for both internal and external clients - be able to articulate challenging and complex problems and solutions to a broad range of audiences in written and verbal responses
  • Field customer enquiries related to market events, connectivity, business technologies and products
  • Evaluate and monitor market activity and order flow for efficiency and anomalous behavior.
  • Develop ad-hoc queries and perform complex data analysis to create data driven solutions to support or change policy, process procedures and technologies
  • Experience with investigative and analytical tools such as Tableau, Looker and Python
  • Administration of CME Rule 588
  • Perform investigations for both internal and external clients with the ability to articulate challenging and complex problems and solutions to a broad range of audiences
Qualifications:
  • Prior customer support experience via telephone and electronic means
  • A solid knowledge of Futures, Options and OTC products across Commodities, Equities, Short-Term Interest Rates, FX Derivatives - including Digital Currencies and Energies
  • Experience with leading industry charting/news platforms and front-ends, such as Bloomberg, Trading Technologies and CME Direct.
Experience:
  • Previous experience within trading, technical support, and market analysis
  • The candidate must be able to demonstrate strong written and verbal communication and problem-solving skills
  • Advanced understanding of electronic trading
  • Data Visualizations and Automation a plus
  • Cash Markets experience a plus
  • Ability to work both as an individual and as a team
  • Self-motivation to learn
More information on the GCC CME Group: Where Futures Are Made CME Group (www.cmegroup.com) is the worlds leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, allwhile working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And were looking for more. At CME Group, we embrace our employees diverse experiences, cultures and skills, and work to ensure that everyones perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplaceand consider all potential employees without regard to any protected characteristic. The Candidate Privacy Policy can be found here.

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