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| Job Location | London |
| Education | Not Mentioned |
| Salary | Salary not specified |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Job Title: Software Optimisation ManagerLocation/Department:London or ManchesterSalary: Competitive Salary+ Bonus + Excellent Company BenefitsAbout usWe are collaborative in our common purpose to improve people’s lives through expert healthcare, social care, and life sciences. Everything we do is powered by people. From the expertise of our people to our long-standing client relationships, we’re proud to be a company that’s committed to the human side of business.About the opportunityWe currently have an exciting opportunity for a Software Optimisation Manager to join our growing Digital Transformation team.This is a key role within the team, accountable for optimizing the use of certain software within our busines - particularly Bullhorn to ensure we set our consultants up for success in giving our customers a great experience and deliver operational efficiency and effectiveness.What you will be doing• Support the Head of Operational Excellence with the creation and delivery of our CRM roadmaps, service models and operational best practice• Create and execute a Bullhorn optimisation plan across all the businesses that use it• Create and execute a clear training and adoption plan• Work with the Transformation and Product teams to ensure we have a coherent and compelling end to end service design models• Work with Bullhorn to ensure we understand their best in class system usage and replicate in Acacium GroupWe believe to be successful within this role, you will need to have• Experienceand knowledge of CRM systems is a must. Experienceof Bullhorn is desirable• Proficient project management skills and experience across technical, process, proposition and policy improvements• Must possess excellent stakeholder management at a senior level, and communication skills must be credible with the ability to comfortably flex your approach to different stakeholders/situations• Proven successful delivery of CRM operational excellence within multi-functional teams and implementation and roll out into complex work environmentsWhat we can offer youIn exchange for your hard work we can offer you a competitive salary, 25 days holiday which increases with years of service, company pension scheme, season travel ticket loan, holiday incentives abroad and awards for excellent performance alongside the opportunity to be part of a supportive and successful team.When you join Acacium Group, you will work in a caring culture that prioritises your well-being, is passionate, ambitious and delivers with integrity. Constant and reliable, we care about every colleague having a fulfilling and positive experience as part of our team. From personal development to career pathways and opportunities, competitive benefits, and being part of a global business, we help every person be the best version of themselves.