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Social Services Training Officer

Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-timeB

Job Description

This is a fixed term position required for 12 months for 37 hours per week. The Performance and Improvement team is part of the Performance and Business Support Service in Social Services and Housing directorate. The Training Officer is part of this teamand will be reporting to one of our IT Project Officers.The post holder will be required to develop and deliver training on social services systems and processes. Training could be delivered in person to a group or on a 1:1 basis, or while Covid-19 restrictionsare in place, training is delivered remotely online. The post holder should be a self-starter, preferably with knowledge of Carefirst and business objects and electronic document management. Knowledge of or experience in recording meetings/training sessionsis desirable. A key focus of this role is: To develop and deliver training on systems and processes in use in Social Services.The post holder will be experienced and confident in the use of IT systems and confident in delivering information/training to groups.Successful applicants who are invited to interview will have to prepare a 10 minute presentation as part of the interview.Please see job description for full details of this role.Swyddog Hyfforddi Gwasanaethau CymdeithasolMae hon yn swydd cyfnod penodol am12 mis, am 37 awr yr wythnos. Maer tm Perfformiad a Gwella yn rhan or Gwasanaeth Perfformiad a Chymorth Busnes yn y Gyfarwyddiaeth Gwasanaethau Cymdeithasol a Thai. Maer Swyddog Hyfforddi yn rhan or tm hwn a bydd yn adrodd i un on Swyddogion ProsiectTG.Bydd gofyn i ddeiliad y swydd ddatblygu a darparu hyfforddiant ar systemau a phrosesau gwasanaethau cymdeithasol. Gellid darparu hyfforddiant yn bersonol i grwp neu ar sail un i un, neu tra bo cyfyngiadau COVID-19 ar waith, darperir hyfforddiant o bellar-lein. Dylai deiliad y swydd fod yn hunan-ddechreuwr, yn meddu ar wybodaeth am CareFirst au hamcanion busnes yn ddelfrydol, ac yn gallu rheoli dogfennaun electronig. Mae gwybodaeth a phrofiad o recordio cyfarfodydd/sesiynau hyfforddi yn ddymunol. Ffocwsallweddol y rl hon ywr canlynol:Datblygu a darparu hyfforddiant ar systemau a phrosesau a ddefnyddir yn y Gwasanaethau Cymdeithasol.Bydd deiliad y swydd yn brofiadol ac yn hyderus yn y defnydd o systemau TG ac yn hyderus wrth ddarparu gwybodaeth/hyfforddianti grwpiau. Rhaid i ymgeiswyr llwyddiannus syn cael eu gwahodd i gyfweliad baratoi cyflwyniad 10 munud fel rhan or cyfweliad.Gweler y disgrifiad swydd am fanylion llawn y rl hon.

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