Site Reliability Engineer

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 5 - 10% Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team thatis open, collaborative, entrepreneurial, passionate and above all fun. About the team The Platform Engineering team is dedicated to evolving both our products and our modes of customer engagement for the dynamic financial services landscape. Our platform vision is enabling a connected FIS. The full breadth of our offering is unlocked for Institutions,Merchants, eCommerce, FinTechs and Innovators - powered by platform capabilities built on the latest technologies and design patterns. The team works closely with business, product, and operation teams to accelerate our platform journey. We are looking forhands-on leaders that can drive innovation while implementing industry leading platform capabilities. What you will be doing The DevOps SRE will be responsible for ensuring the reliability, availability, and performance of our systems and applications, along with manging and maintaining the CI/CD pipelines. You will work closely with our development and operations teams to design,implement, and maintain our systems and infrastructure. This role is highly challenging, yet satisfying, and provides a fantastic opportunity to lead the platform journey at FIS:

• Design, implement, and maintain highly available and scalable systems and infrastructure
• Monitor and troubleshoot production systems and applications to ensure optimal performance and availability
• Develop and maintain automation tools and processes to improve efficiency and reduce manual intervention
• Implement and maintain disaster recovery and business continuity plans.
• Participate in incident response and problem management activities to identify root cause and prevent recurrence
• Collaborate with development teams to ensure that applications are designed and architected for reliability and scalability
• Develop and maintain monitoring and alerting systems to provide proactive notification of issues
• Ensure that systems and infrastructure comply with security and regulatory requirements
• Continuously evaluate and improve systems and processes to increase reliability, scalability, and performance
• Other related duties assigned as needed

What you bring:

• Curiosity and problem-solving skills
• Ability to navigate through ambiguity and complexities
• 5+ years of experience with Site Reliability Engineering
• Significant knowledge of software development and delivery pipelines, software testing, databases and technical documentation
• Experience with configuration management tools such as Terraform or Terragrunt
• Experience with configuration management tools such as Ansible, Puppet, or Chef.
• Experience with monitoring and alerting tools such as Prometheus, Grafana, or Splunk.
• Experience with scripting and programming languages such as Python, Bash, or Java.
• Experience with agile and scrum methodologies and DevOps environments with high degree of automation of CI/CD pipelines, build promotions and code quality testing
• Excellent communication skills with demonstrated ability to present to all levels of the organization

Educational Requirements

• Bachelors degree in Computer Science or related discipline or the equivalent combination of education, training, or work experience. Post-graduate education preferred

Added bonus if you have:

• Experience in financial services and fast paced innovation team highly desirable
• Knowledge of FIS products and services.
• Knowledge of financial services industry or FinTechs.

LI-MQ1 Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsiblefor any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass