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| Job Location | London |
| Education | Not Mentioned |
| Salary | 60,000 - 70,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Service Desk ManagerLocation: LondonSalary: £60000 - £70000Sector: Managed Service ProviderA leading, forward-thinking managed service provider has an exciting opportunity for a talented Technical Service Desk Manager to manage their ever-growing service desk team.My client, a highly dynamic and successful IT solutions provider and consultancy in services, hardware, software and networking need a highly technical escalation lead or manager with MSP experience!As their Technical Service Desk Manager, you will be responsible for managing the Service Desk team and providing overflow 2nd to 3rd level IT support.Management Related Skills:* Service Desk Management* MSP Experience is a MUST!* KPIs* SLAs* ITIL Implementation* Customer Service* Team ManagementTechnical Skills:* Office 365* Exchange* VMware vSphere* Active Directory* Server* Hardware knowledge* Routing and Switching, EtcClick the APPLY button now to pursue an excellent opportunity!Candidates with previous experience in and job titles including: Technical Service Desk Manager, Service Desk Team Lead, Helpdesk Manager, Techncal Consultant may be considered.In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.