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Service Desk Analyst - O365/ServiceNow

Job LocationLondon
EducationNot Mentioned
Salary225.00 - 250.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Modis are partnering with a highly reputable client within the Financial Services sector on the continued expansion of their Service Desk. The team of 16 supports users across the EMEA region on a wide range of issues and responsibilities are shared acrossthe Service Desk, Hardware and Floorwalking. You will be supporting users across the whole business and at all levels including the trading team that need to minimise downtime at every opportunity.We are looking for a positive, solution-focused Service Desk professional with excellent customer service skills. You will be involved in BAU support as well as project support.The successful candidate will have the following experience:

  • At least 12 months experience in a Service Desk Analyst role
  • Excellent customer service skills and a professional manor
  • Experience with Active Directory, Windows Admin Centre, SCCM and ServiceNow
  • Any experience in the Financial Services sector would be highly advantageous
This is an initial 6 month contract opportunity with a very high possibility for multiple extensions. The role is based 3 days a week on site in London (near Liverpool Street, Shoreditch and Moorgate) and 2 days remote .The role has been deemed inside ofIR35.Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talentin the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Keyskills :
Active DirectoryService DeskWindowsSCCMIT SupportServiceNowO365

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