Service Desk Analyst

Job Description

(SERVICE DESK, IT ENGINEER, DESKTOP SUPPORT, 1ST LINE SUPPORT, FIRST LINE SUPPORT, AUTOMATION, POWERSHELL, WINDOWS 7/10, O365, ITIL, AD, MDM, ITSM, SSCM)One of the UKs leading commodities firms are currently looking for a Service Desk Analyst, to provide first and second line support to all their users, including traders. You will be working within a fast paced environment that will require you to liaiseand build rapport with users. The role will involve driving automation, handling deployments, and working to improve end userexperiencewithin a collaborative workspace. Being a flat structured team, you will have the opportunity to influence decision makingby advising with fresh and new ideas. You will have the opportunity to work on various on-going projects such as the implementation of workday.Obtaining this position will give you the chance to be part of a company that fosters career progression and provides a vast array of trainingfor upskilling. Combined with their strong and collaborative culture this has resulted in my client having some of the best retention rates on the market.Requirements:-Financial services is essential-Minimum 1-year relevant experience-Experience with Windows 7/10, Office 365, ITIL-Ability to build rapport with users-Preferred: MDM, Active Directory, ITSM tooling, and SCCM(SERVICE DESK, IT ENGINEER, DESKTOP SUPPORT, 1ST LINE SUPPORT, FIRST LINE SUPPORT, AUTOMATION, POWERSHELL, WINDOWS 7/10, O365, ITIL, AD, MDM, ITSM, SSCM)Job Title: Service Desk AnalystLocation: London, UKRate/Salary: 30000.00 - 35000.00 GBP YearlyJob Type: PermanentTrading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and EmploymentBusinesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are AllegisGroup brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://en-gb/privacy-notices.To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://en-gb/privacy-notices.We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in theAllegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://en-gb/privacy-notices fordetails on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth,before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.