Senior Manager - Global Finance Systems

Job Description

Primary DetailsTime Type: Full time Worker Type: Employee Senior Manager - Global Finance Systems LondonFixed Term 12 Mont (Hybrid) At QBE, our purpose is to enable a more resilient future.We are an international insurer and reinsurer with a local presence in 27 countries. The Opportunity Were recruiting for a Senior Manager - Global Finance Systems on a full time, 12 months fixed term basis. This is a fantastic opportunity to work in a global team, partner with international stakeholders and participate in setting the long term design andstrategy for the finance platforms. Your new roleReporting to the Head of Global Finance Systems, youll support in holding end to end accountability for the delivery of Finance IT services, including BAU operational processes, strategic and small project pipeline, development, support and work requests. Other responsibilities:

• Continually improve the system support operating model, processes and ways of working for small change, and process incident and problem resolution across multiple locations.
• Support the implementation of a Global Finance support tower and team across multiple locations to ensure support is provided as part of the QBEs 24/5 operations.
• Leading and operating the Finance small change management process that evaluates, challenges, and prioritises day-to-day changes requested by QBEs Finance and Procurement stakeholders.
• Build and maintain strong relationships with key stakeholders across the Department and wider local and Global functions to determine r equirements and understand issues
• Continuously review ways of working to ensure optimal efficiency and alignment across the Divisions.
• Own and manage the security and control environment as this relates to user access security and segregation of duties under the Oracle ERP system
• Drive the continuous improvement and development of processes and systems across finance and accounting aligned to strategic objectives
• Attend, and lead where relevant, the necessary governance forums
• Work directly with members of the Finance Systems team, our third-party technology partners and other members of the IT and Data teams to provide SME input and Oracle Fusion functional knowledge to design and/or oversee appropriate solutions and supportdelivery through to final deployment and sign off.
• Liaise and, where relevant, manage key stakeholder relationships across Global Finance, Actuarial and IT.
• Lead members if the Global Finance Systems team and our Global Shared Service Centre (GSSC)
• Provide process and systems subject matter expertise as demanded by our customers in Finance, Actuarial and the wider business.

About you

• Experience of leading cross functional teams and matrix management
• Experience of negotiating and influencing executive level sponsors and ability to effectively communicate with all levels in IT and business
• Strong track record of technology delivery with proven experience of interpreting business strategy and translating this into IT strategy
• Significant project management/ co-ordination, including managing multiple projects and complex projects to quality, time and budget
• Experience of managing external vendors
• Excellent working knowledge of project delivery methods including Waterfall, practical Agile and Devops
• Excellent interpersonal skills with the ability to interact constructively with a wide range of interested parties
• Ability to effectively adapt to rapidly changing technology and apply it to business need
• Advanced working knowledge of best practices and market trends in application development, including innovative systems and technology
• Advanced working knowledge of business and management principles involved in strategic planning, finance management, resource allocation, leadership technique, and coordination of people and resources
• Well-rounded knowledge of change management and control methods and processes
• Good knowledge of ITIL Service Delivery processes (preferably with formal certification)
• In depth technical understanding of relevant technologies including Oracle Fusion

Why QBE At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, thats why we have created At My Best". Its our connection, our way of showing we have your back. We understand that one size doesnt fit all and that priorities can changedepending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know its notjust what we do that matters, its how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of todays workforce. QBE aims to build a workplace that is fair and inclusive because we want to attractand retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include. Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities w