Senior Data Analyst

Job Description

SummaryAt HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work forus and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with theexperience and skills needed to perform this role. Are you a Data Analyst that is looking for their next opportunity We want you to be part of our Splunk and Google Analytics (SAGA) Team where your work will directly help to prevent fraud. Our Customer InsightsPlatform (CIP) team collects audits events, assesses interactions, and provides risk responses. As a CIP team member you will use agile technologies and methodologies, adapt quickly to changing demands, be proactive and lead the team to produce collectiveoutcomes We will provide you with the tools and expertise to analyse data and improve service. This is an exciting opportunity for someone to join the future of data sharing across government.Job descriptionIdeal Candidate: What youll need: An understandingof Sequel Query Language (SQL). Experience of setting up dashboards and constructing queries. To be successful in the role you will: Lead and support Data Analysts as requests from users and stakeholders are assessed, and decide which product team is bestplaced to resolve. Set up new user accounts for applications such as Superset and Splunk. Coach and mentor users in search creation. Ensure essential appropriate security clearance is implemented.ResponsibilitiesEssential Criteria: Comfortable working withremote teams: Experience of leading a multidisciplinary team. Comfortable communicating with users at a variety of levels. Working knowledge of user authentication through role-based management: Deep understanding and application of data security criteria.Owning and resolving support tickets and change requests from users and stakeholders, by following agreed processes. Comfortable investigating a range of issues raised by users and carrying out root-cause analysis. Desirable Criteria: Lead and motivate theteam to deliver high quality results: Work with the product teams to understand their needs. Self organisation, management and planning of own work within the teams backlog. Experience analysing data: Proven track record on the use of SQL, Splunk and/orGoogle Analytics tooling. Develop service dashboards, writing ad-hoc queries to iterate and improve them based on feedback. Stakeholder communications experience: Use influence and direction, often where resistance is encountered, to produce collective outcomes.Communicating complex information in a manner that is understandable and in the most appropriate format. Make complex look and sound simple. Working in a Lean, Agile environment: Maintain guidance on Confluence. Working knowledge of GitHub and the abilityto make changes. Additional Info: May involve occasional travel and overnight stays.BehavioursWell assess you against these behaviours during the selection process: Communicating and Influencing Working Together BenefitsLearning and development tailoredto your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment forthree years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.Find more about HMRC benefits in Your little extras booklet for further information or visit Thinking of joining the Civil Service Things you need to knowSecuritySuccessful candidates must pass a disclosure and barring security check.Successful candidatesmust meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter .People working with government assets must complete basic personnel security standard checks.Selection process detailsThisvacancy is using Success Profiles , and will assess your Behaviours and Experience.As part of the application process, you will be asked to provide:CVPersonal Statement of no more than 500 words. Your statement should illustrate your experience and suitabilityfor the role, using evidence and examples from your previous work. An initial sift based on your Personal Statement may be held if a large number of applications are received. At full sift we will assess your CV and Personal Statement. If successful at siftyou will be invited for an interview which will focus on the following behaviours:Communicating and influencingWorking Together During the interview we will also be asking questions that let you demonstrate your behaviours and experience, specifically: Examples of how your past experiences evidence suitabilityData analysisManaging and motivating a team Sift and interview dates to be confirmed. Please take extra care to tick the correct boxes in the eligibility sections of your application form. Weunderstand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. The inbox to contact is: .uk Use subject line to insert appropriate wordingeg Please re-open my application - 186693 & vacancy closing date 24.03.2022. Security Update If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (includingthe right to work in the UK) and a criminal record check before confirming your appointment. Successful candidates must pass a Disclosure and Barring Security Check. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, whichenables us to make enquiries about both unspent and spent convictions. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstancessome candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing .uk stating the job reference number in the subject heading. Applicants who are successfulat interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees