Senior Cloud and Hosting Services Engineer

Job Description

ABOUT USAt Pearson, were committed to a world thats always learning and to our talented teams who make it all possible. From virtual classrooms to an AI-powered calculus tutor, we are always re-examining the way people learn best, whether its one child in ourown backyard or an education community across the globe.We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technologyand each other to surpass these boundarieswe createseeds of learning that become the catalyst for the worlds innovations, personal and global, large and small.YOUR CAREER & DEVELOPMENTAs a Senior Site Reliability Engineer, youll be seen as a Subject Matter Expert (SME) in the cloud space and will work as part of a global team. Reporting to a DevOps Manager, you will form part of a global team that will drive best practicesvia lean agile methodologies in the PaaS and SaaS arenas. Although you will function as a team technical leader, you will continue developing the skills necessary to help us deliver our products reliably, securely, cost-effectively, and with maximum performance through continuous improvements supporting a DevOps culture and a well-architected framework strategy.At Pearson, were committed to a world thats always learning, which begins with providing you with the resources you need to own and drive your learning and career development including:

• Access to an extensive library of synchronous and asynchronous courses and industry certifications
• Mentoring and career coaching
• Collaborating with industry experts in a variety of technology domains

You are responsible for:

• Working in an Agile team environment , where team members collaborate on strategies that lead to continuous improvement.
• Being a model and mentor for writing well-architected, well-tested and easy to understand services using software engineering methodologies (e.g., Infrastructure as Code , continuous integration and delivery, architecture reviews, etc.)
• Collaborating with and supporting other agile product development teams and operational teams to maintain systems stability, availability, and performance levels.
• Serving as a technical lead for one to multiple projects.
• Developing tools that proactively automate away painful manual tasks and toil.
• Employing observability platforms to collect, monitor, and analyze system metrics to maintain and improve the health of our systems.
• Participating in the team on-call rotation to ensure our customers are given the best experience possible.

DESIRED QUALIFICATIONS

• Prior experience in architecting and managing cloud-based solutions on AWS ( Amazon Web Services)
• Must have experience with coding languages used in a Cloud/Operations engineering context (e.g. Python, Java, Git, Node etc.)
• Minimum of 4+ years: VPC, EC2, ECS, S3, Route53, RDS, CloudFront, API Gateway, etc.
• Experience with hosted application-monitoring tools such as CloudWatch, New Relic, etc.
• Experience with container architecture and technologies such as AWS ECS and Docker
• A strong understanding of the SDLC (Software Development Life Cycle) and the Agile software development methodology required.
• An appetite for the automation and streamlining of tasks
• Excellent analytical, communication, and collaboration skills.
• Comfortable with configuration management and orchestration tools (Puppet, Ansible, Chef, etc.), and modern observability infrastructure (monitoring, metrics and logging)
• Experience in a production environment supporting mission-critical applications desired.
• Knowledge of standard production practices including change management desired.
• A drive to learn and apply peer feedback.
• BS or AAS degree in Computer Science or related technical field involving systems engineering (e.g., physics or mathematics), or equivalent practical experience.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.Job: TECHNOLOGYOrganization: Corporate Strategy & TechnologySchedule: FULL_TIMEReq ID: 8434